Orders are packed and shipped within 1–2 business days. Once shipped, delivery takes 3–7 business days depending on your location. You'll get a tracking number by email as soon as it's on its way.

Free shipping on orders over £150. Standard shipping starts at £3.99, express from £6.99 — exact rate is calculated at checkout based on your location.

Not yet — shipping is UK only for now, so I can keep on top of every order personally. International shipping is something I'd like to add down the line.

Returns are accepted within 30 days of delivery for a full refund, as long as the item is unworn and in its original packaging with tags attached. Sale items are final sale.

Email cjcoll3ctive@gmail.com with your order number and I'll send return instructions. Refunds are processed within 5–7 business days of the item arriving back.

All major credit and debit cards, plus Apple Pay, Google Pay, and Shop Pay. Checkout is fully encrypted.

Sizes are listed true-to-tag on each product page. If you're between sizes or want extra photos or measurements before you buy, message me at cjcoll3ctive@gmail.com — happy to help you get the right fit.